Strategies to Enhance Customer Experience and Reduce Order Fall Out Among Communication Service Providers
Communication service providers are challenged with increasing revenues from new services, reducing customer churn, enhancing customer experience, and ensuring consistent access to customer interaction channels.
Business Transaction Management solutions help address these issues by assuring successful order completion, optimizing customer experience, and reducing critical application outages.
On Tuesday, September 21st at 11:00 AM EST (4:00 PM BST), join our experts for a one-hour webinar to learn:
- Key trends in the communications service provider market
- Issues facing BSS/OSS and IT organizations in telecom service providers
- How Business Transaction Management solutions address key service provider challenges
- Case study on how challenges like these are addressed by using Business Transaction Management
Speakers:
- Michele Pelino - Principal Analyst, Forrester Research
- Russell Rothstein - VP Product Marketing, OpTier
Register Today for the Sept 21st Webinar!
Business Transaction Management by OpTier
OpTier's Business Transaction Management solution is designed to provide business application owners with real-time and business performance management through its latest suite of software packages. One of the highlights of this suite is the application monitoring software. This real-time application performance management can lead to a series of financial benefits including IT cost reduction and more timely transaction tracking across the enterprise. One of the success story opportunities of any IT management software is its ability to provide real-time application performance data and OpTier's Business Transaction Management suite is a leader in the field. When organizations are seeking out an efficient solution for web application performance monitoring, end user monitoring, or complex event processing, OpTier's products deliver.
